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RAPPORT

Artificial intelligence in technology companies

Competing in the cognitive age

Artificial Intelligence (AI) and Machine Learning (ML) are poised to help technology companies make dramatic shifts in performance, shareholder value and business development over the next two years. AI opens the door to analyze massive amounts of data and deliver critical insights that organizations in technology industry can use to improve processes, drive profitability, and increase their competitive advantage.

To better understand how this game-changing technology is being applied to drive business success today and where it is headed in the near future, Protiviti and ESI ThoughtLab interviewed more than 300 executives around the globe, reaching across functions, company size and different industries. Results from this important research are included in this report, including how businesses are investing in AI, where the benefits of AI/ML are being seen now and will be seen in the immediate future, challenges and perceptions regarding AI talent, and obstacles that executive leadership will face.

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