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Insurance technology: Progress on digital strategies

Insurers experiences on their journey to digital.

The key challenges insurers are experiencing on their journey to digital.

Insurance CEOs are placing a direct focus on tackling the journey to digital. The emerging technologies that will significantly impact insurance industries in the next 5 years.

Technology has pervaded into every element of the insurance business. 'IT' can no longer be considered as a support function, managed as a central organisation by the traditional CIO. The next five years will see IT functions dissolve fully into a re-imagined business structure. Insurer's technology operating models are beginning to embrace this move from centralised 'traditional functions', to 'technology capability' oriented models and eventually on to truly 'federated' models where technology is a core part of each business function, governed as a corporate asset.

But how does a global insurer undertake this transformation journey, whilst also responding to planned and unplanned events – such as M&A, regulation and simply 'keeping the lights on'?

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