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RAPPORT

Performance Optimization in health care

How a customized approach can improve quality of care, curb inefficiencies and cut costs

Current research suggests that the health care industry has a productivity level of approximately 43%. In a landscape where the demand for care is rapidly increasing, where budgets are continually strained and where regulations are becoming more uncertain and complex, this statistic is neither sustainable nor acceptable.

Performance Optimization (PO) is a collaborative methodology that addresses modern-day challenges in health care by improving care, accountability, resource management and transparency. It is customized to the needs of individual organizations to create a positive impact on the overall margin of the hospital.

Over the past 10 years, PO has produced signi cant and measurable improvements in the quality of care and ef ciency at leading health care organizations in Europe, Canada and Australia. Hospitals that have implemented PO, with the help of EY, point to a wide array of reasons for its success. The most commonly cited include:

  • Collaborative approach with client input and involvement every step of the way
  • An EY team that includes hands-on health care practitioners, not just consulting generalists
  • Relentless execution, where success is de ned by client outcomes
  • Customization — meeting clients where they are; no cookie-cutter approaches
  • on an individual organization’s desired outcomes
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