NextWave Insurance: personal lines and small commercial

How Insurers must change in a fast-moving world

The world is changing radically – from demographics and technology to the global climate. This changes insurance.

Technological and societal changes are progressing at a rapid rate and are presenting a range of new challenges for businesses, governments and individuals alike. 

An explosion of new connected technologies has created a hotbed for hackers to thrive in, creating a whole new way for criminals to exploit their victims, as well as a whole new genre of cybersecurity risks for insurers and their customers to consider.

Autonomous vehicles are set to revolutionize the way we get around, but also create new issues surrounding liability and pricing for insurers to grapple with. Meanwhile, the new ways of thinking from the digital natives of millennials and Generation Z are fundamentally changing the way businesses interact with their customers. And that’s not even considering the biggest challenge of all, climate change, which many see as a threat to our very existence on this planet.

But with each new challenge comes opportunity, and insurers need to make sure they think about these NextWave challenges so they are able to deliver solutions not just for the needs of their customers now, but also the next to emerge – and those that will come beyond. 


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